FAQ

Purchase

Q: Where can I buy EzyFast Products?

‚Äč

A: Currently you can buy EzyFast products online at Amazon.com. Visit our EzyFast Amazon store for purchase. You will soon be able to purchase at ezyfast.net once we done our setup.

Q: If I purchase from Amazon.com, can I ask for after sales service from this website?

 

A: We recommend you to go to Amazon for service request that will be faster to identify your purchase and get faster feedback. In case you wish to get service from this website, please provide the proof of purchase which shall include your order number.

Product

Q: What kind of rain scale that Antipool canopy can stand?

 

A: Bear in mind Antipool canopy is still a temporary deplorable structure.  It designed to be used in sunny days and raining days.  It can withstand heavy rain for a short period of time. It can survive a sudden quick-come-and-quick-go summer down pour in most of cases. But it's not a permanent structure. The real weather conditions could vary from time to time especially in strong wind. Take measures to secure the canopy that will help prolonged use of the canopy. Strong storm and extreme weather can still possibly destroy this temporary structure.  Always use common sense in all kind of weather conditions.

Q: What is the difference between “Antipool” canopy (unit with Antipool logo) and regular canopy (without Antipool logo)?

 

A: Antipool canopy means that the canopy have our unique Antipool technology that structurally braces the canopy roof. It resists the water to collect on fabric canopy top, which usually happens to regular canopy and forms a sagged area and pool the water in raining condition. The pooled water carry weight and could result in fabric tearing or frame collapse in the end. Most regular canopies are designed for sun shade only due to the folding structure limitations. They either have only 4 roof ribs or just a central push up pole to support the fabric canopy top that is structurally insufficient. Antipool technology overcome this limitation and usually have 8 ribs to provide complete support to canopy fabric top. Our Antipool collection allows canopy to be used in raining conditions.

While our other collections such as compact collection and elegant collection doesn't have Antipool technology, although it built with strength in mind, not intended to be used in raining weather. It could shelter you shortly in mild rains but cautions shall be taken.  

 

Q: What are the upgrades from Antipool Recreational Canopy to Commercial Grade Antipool canopy?

 

A: Commercial canopy use heavier stock fabric material 400D or above for improved canopy top durability; Recreational canopy use standard 150D fabric material; Commercial canopy use larger tube materials and heavier frames for extra strength; Commercial canopy have much taller frame for the same size shade coverage, overall make it feel more spacious and welcoming for business. In a word, commercial grade canopy are upgraded in fabric, frame, and height to make it more reliable and durable for business uses or of course for high quality recreational use too.

Q: Why the others claim their canopy material "water proof" while EzyFast use "water repellent" or “water resitant " for the canopy top material?

 

A: "Waterproof" is not scientific claim on a woven polyester fabric, it's more a commercial concept and could be misleading.  Any woven fabric will not really be 100% "waterproof" for any water pressure applied on it. " Water repellent" or "water resistant" is a more appropriate and decent description for this property. 

Our canopy fabrics are coated with a water repellent polymer that seals small gaps in the yarn. This repels water from the fabric. The 

coating prevents water and dirt to collect on the fabric which makes it easier to clean and helps it to dry faster. Our fabric is rated at 

minimum of 800mm hydrostatic pressure, this means our fabrics will withstand at least 800mm of resting water in an isolated spot 

without leaking through to the other side. However, overtime, as the coating gradually fade and wear out, the water may leak through fabric easier.  We suggest replacing the canopy top once it's worn out. 

©2019, EzyFast Canopy and Outdoor Products.  All rights reserved.

  • White Facebook Icon
  • White Twitter Icon
  • White YouTube Icon
  • White Pinterest Icon
  • White Instagram Icon
0

MY CART