Reminders for Canopy Users

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NEVER forcefully setup or takedown. NEVER twist the frame. NEVER assume there is no-wind. NEVER leave your shelter unattended. NEVER use in prolonged raining situation.

CAUTION sudden wind can blow shelter over and cause damage. CAUTION forceful operation can damage or destroy frame. CAUTION any unattended shelter can cause serious injury and or damage. 

ALWAYS anchor or weight down.  ALWAYS take down in wind greater than 15mph. ALWAYS takedown in lighting storm. ALWAYS refer to instruction manual.

Common Mistakes and Misuses

Mistake 1. Incorrect installation

Ensure you are following our assembly instructions when setting up a shelter.
Set up without reading the instruction manual can cause unnecessary damage to the gazebo and increase unnecessary wear and tear.

Mistake 2. Using shelters without being properly anchored
This is the single biggest mistake for inexperienced users can make. A sudden wind can cause serious damage. Shelters must be secured to a fixed structure in any circumstances to provide additional stability by using pegs and guy ropes. This is essential to avoid wind damage. Further support can be achieved by using leg weights, like sandbags and steel leg weights.
Mistake 3. Using shelters in extreme weather conditions
The shelter is designed as a temporary sun shelter. It works for normal weather conditions for a period of time. Do not recommend to use in rainy and windy days. Strictly avoid use in extreme weather conditions. The power of nature is incredible.
Mistake 4. Your shelter is left up overnight or left attended 
Shelter shall be not left outside overnight. Weather change constantly and largely unpredictable. Unexpected rain, sudden strong wind, or temperature changes may cause serious damage to your shelter. Nature is full of surprise.
Mistake 5.  Forcefully take the canopy top away without undoing the Velcro ties
This may cause tears at the points that Velcro ties are sewn. Velcro ties and loops are used to secure the canopy top to the frame after set up. They must be untied before take-down.
Mistake 6. The canopy is left on the frame when it’s folding down
Unnecessary tear and wear would be increased if the canopy was left on the frame
when it’s folding down. The moving truss tubes may catch the fabric and cut it during the closing, causing tears. This wrong operation will weaken or tear your canopy. 
Mistake 7. Retract the dirty telescoping legs
While used on the beach or other wet and dirty ground, the sands or dirt may get into the telescoping tubes and cause stuck if it's not removed and cleaned before retracting.
Always make sure the legs are cleaned and free from sands and dirt before retracting.
Mistake 8. Repack a wet shelter after using
Repack a wet or damp shelter after using can cause mildew. Take your canopy down when it is completely dry, then fold the cover neatly and store it back in the bag.
Mistake 9. Ignore the effect of damaged parts
Damaged parts on your gazebo can cause further damage. Check the shelter framework for damaged roofs, brackets, bent truss bars, and loose or missing bolts, and replace/tighten as necessary.
Mistake 10. Excess water or use chlorine-containing cleaning chemicals to wash the shelter
It is a good idea to give our shelters a regular clean to prevent the build-up of dirt and the formation of mold. Using a hose is a good way to get rid of dirt from the shelter. In some circumstances, excess and unattended water on the frame can cause the materials to rust. The proper way to clean your gazebo(both cover and frame) is to use cold water and a soft cloth together with a mild soap such as bleach-free dish-washing detergent or sugar soap. We recommend you apply some silicone spray to the joints from time to time to keep them in good working order.