Reminders for Canopy Users

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NEVER forcefully setup or takedown. NEVER twist the frame. NEVER assume there is no-wind. NEVER leave your shelter unattended. NEVER use in prolonged raining situation.

CAUTION sudden wind can blow shelter over and cause damage. CAUTION forceful operation can damage or destroy frame. CAUTION any unattended shelter can cause serious injury and or damage. 

ALWAYS anchor or weight down.  ALWAYS take down in wind greater than 15mph. ALWAYS takedown in lighting storm. ALWAYS refer to instruction manual.

Common Mistakes and Misuses

Mistake 1. Incorrect installation
Ensure you are following our assembly instructions when setting up a canopy. Misassembly can minimise the performance of your canopy and increase unnecessary wear and tear.
Mistake 2. Using Canopies without being properly anchored
Canopies must be secured to a fixed structure to provide additional stability by using pegs and guy ropes supplied. This is essential to avoid wind damage. Further support can be achieved by using leg weights, like sand bags and steel leg weights.
Mistake 3. Using Canopies in extreme weather conditions
Our canopies work perfectly for most weather conditions, but they do not provide adequate shelter against extreme weather conditions. The power of nature is incredible.
Mistake 4. Repack a wet or damp canopy after using
Repack a wet or damp canopy after using can cause mildew. Take your canopy down when it is completely dry, then fold the cover neatly and store back in the bag.
Mistake 5. Your canopy is left up overnight
We do not recommend that your canopy is left assembled overnight. Weather is varied, unexpected rain or changes in temperature may cause condensation on the canopy when it is left up for a long period of time at night. The condensation can cause serious damage to your canopy.
Mistake 6. Ignore the effect of damaged parts
Damaged parts on your canopy can cause further damage. Check the canopies framework for a damaged roof, brackets, bent truss bars, loose or missing bolts and replace/tighten as necessary.
Mistake 7. Canopy is left on the frame when it’s folded
Unnecessary tear and wear would be increased if canopy was left on the frame when it’s folded. This wrong operation will make your canopy damage easily. Using your canopy with proper care, it can last for many years. Please remember to take your canopy down when it is completely dry, then fold the canopy neatly and store them back in the storage bag.
Mistake 8. Excess water or use chlorine-containing cleaning chemicals to wash the canopy
It is a good idea to give our canopies a regular clean to prevent the build-up of dirt and the formation of mould. Using a hose is a good way to get rid of dirt from the canopy. In some circumstances, excess and unattended water on the frame can cause the materials to rust.
The proper way to clean your canopy (both cover and frame) is to use cold water and soft cloth together with a mild soap such as bleach-free dishwashing detergent or sugar soap.
We recommend you apply some silicone spray to the joints from time to time to keep them in good working order.